Ontario Works Social Assistance

ALERT - Social Assistance Phishing Scam

The ministry has received reports of phishing calls targeting social assistance clients. Clients have reported receiving calls from a recorded message identifying as “social services” and advising the client that their file has been permanently deleted due to fraudulent activity. Clients have been instructed to “press #1 for further information.”

Ontario Works does not communicate with clients regarding their social assistance file in this manner. If you receive these calls please end the call. You can also report these calls as potential phishing to the Canadian Anti-Fraud Centre at 1-888-495-8501.

For additional information on what to do if you receive a potentially fraudulent message, please visit the following Government of Ontario website: https://www.ontario.ca/page/report-scam-or-fraud.